World's Top 100 Airport 2024

Doha’s Hamad International Airport has been named the World’s Best Airport 2024 in the World Airport Awards, held at Passenger Terminal EXPO in Frankfurt on 17t April. Hamad International Airport also won awards for the World’s Best Airport Shopping and the Best Airport in the Middle East.

Qatar Airways Group Chief Executive Officer, Eng. Badr Al Meer said: “This year HIA celebrates its milestone tenth year of operations and we are truly honoured that passengers have voted us Best Airport in the World for a third time. We are also delighted to bring home the top awards for Best Airport Shopping and the Best Airport in the Middle East for the second consecutive and tenth time respectively. Skytrax prestigious awards reflect the dedication of our employees who every day help innovating and maintaining our leading position. Our talented team is pioneering and committed to deliver excellent passenger experience with industry firsts and one of a kind shopping and dining offerings set amidst our superlative infrastructure which includes the world renowned indoor tropical garden the ‘ORCHARD’. We look forward to continuing to surprise and delight passengers by creating memorable and exceptional passenger journeys in the years to come.”

The 2023 Airport of the Year and 12-times previous winner, Singapore Changi Airport, achieved 2nd place in the global ranking, winning awards for the Best Airport in Asia and the World’s Best Airport Immigration Service.

Seoul Incheon Airport, who moved up to third place in the global survey rankings, was named the World’s Most Family Friendly Airport for 2024.

Tokyo Haneda Airport was No 4 in the global ranking and maintained further outstanding results, being declared the World’s Cleanest Airport, the World’s Best Domestic Airport and as delivering the World’s Best Airport PRM & Accessible Facilities.

Other highlights from the 2024 ceremony included Tokyo Narita Airport being recognised for customer service, as they were named the World’s Best Airport Staff and Best Airport Staff in Asia. Elsewhere in Japan, New Chitose Airport was voted the World’s Most Improved Airport, after a much improved performance in the global survey, and across many of the category sections. Chubu Centrair International Airport, Nagoya, won the World’s Best Regional Airport award, and Kansai International Airport was recognised for the World’s Best Airport Baggage Delivery.

Rome Fiumicino Airport picked up the award for World’s Best Airport Security Processing, the first time they have received this accolade. Terminal A, Newark Liberty Airport achieved success as the World’s Best New Airport Terminal, after earlier receiving the highest 5-Star Airport Terminal Rating from Skytrax.

Paris Charles de Gaulle Airport had excellent success, as its Terminal 3 facility was declared the World’s Best Low-Cost Terminal. Paris Charles de Gaulle was also named Best Airport in Europe for a second successive year. In further accomplishment for Group ADP, Paris Orly Airport was voted the Best Regional Airport in Europe, marking a fantastic performance improvement.

Istanbul Airport was voted World’s Best Airport Dining Experience and Best Airport in Southern Europe. Around Europe, Helsinki Vantaa Airport was the Best Airport in Northern Europe, and Budapest Airport was once again named Best Airport in Eastern Europe by the passenger vote.

“Budapest Airport would like to thank all members of the airport community for their dedicated work, which has enabled the airport to earn the best airport in the region award for the eleventh time, through continuous development and quality services,” said Kam Jandu, the CEO of Budapest Airport. He added: “I see in this award the cohesion and perseverance of our community, which has been a feature of our daily life for many years. We are a team that pulls in the same direction, and this continuous work produces results passengers clearly appreciate every year.”

Munich Airport maintained a very good performance in the survey, winning awards for Best Airport Staff Service in Europe and Best Airport in Central Europe. Munich Airport CEO Jost Lammers said: “We are particularly proud that our employees came out on top in Europe. This shows that Munich Airport is also perceived internationally as particularly hospitable. The awards are recognition of the commitment and hard work of our entire airport team.”
Source: Skytrax & Asian Aviation

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