Air India has been privatised and revitalised. I flew with them to see if anything had changed.
The new branding looks professional. The new uniform is traditional yet modern. There is a new website and loyalty program, too.
But there was nothing new on my domestic flight! That’s because they’re still in a transition phase. The new toys will come with the record-setting 470 new aircraft.
Now to the food. There was no full meal even though their policy says there should be on 2-hour plus flights.
So we got the new but very dry and bland Kathi rolls. Please do not annoy Bengali food lovers like myself, and just call it a roll.
There’s tea and coffee, but no chai. As the flag carrier airline of Bharat, shouldn't pure milk tea be standard?
The @AirIndiaOfficialAI crew were lovely and represented India perfectly. And I’m happy the new Kiwi boss has been investing in them with training in France!
For the next year, I’ll only be flying Air India because I want Air India to succeed and make India proud. Jai Hind.
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