This is a recap of Harvard Business Review’s How to Solve Problems
“You’d think that many brains working together would mean better solutions, but the reality is that too often problem-solving teams fall victim to inefficiency, conflict, and cautious conclusions.”
It’s important for companies to realize that group problem-solving is best when there are more people involved. Approaches to solving problems are best when they include teams that have more cognitive diversity and when they ensure that people feel psychologically safe allowing them to speak up.
And, if there is a more formalized process (using the five steps above as a framework) then there is a greater chance that everyone is on the same page to get to problem-solving faster, and with far better outcomes.
In short, being in sync, staying organized, and creating environments where everyone is engaged is a win-win for all.
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