Welcome to Just Rolled In!
For today's episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.
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If you want to submit your customer states photos/videos or car pictures, you can do so via our website.
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Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don't hesitate to ask!
0:00 Intro
0:05 As mentioned, the technician is replacing the engine with a new long block. A long block means it'll be a new engine block with cylinder heads installed on it, then he will just need to install the accessories (pulleys, belt, intake manifold, etc...). He didn't mention what caused the valve to break at the steam but since the truck is so new I'm sure it's something to do with whoever made the valves.
0:32 The technician said the following: "We don't exactly know what happened, but we believe they were hauling a trailer that was too heavy for their truck. It was used for a construction truck, a 2012 Ram 3500 with the 6.7 Liter Diesel engine. The position of the transfer case didn't break the double Cardan joint but it pulled out the other side with the splines. Our quote to fix was about $23,000 for parts and labor."
0:48 The technician said the following: "Charged the battery and politely asked him to leave as it became apparent he had no funds."
1:05 The technician said he reconnected the coolant line, and topped up the coolant system (needed over a gallon of coolant).
It's possible it wasn't connected properly from the factory since you can see pink coolant underneath the vehicle. After somebody drove it, the coolant line popped off and leaked everywhere.
1:21 The technician said the following: "Usually those models leak a little bit through the tail lights inside the trunk but that car had a dent also next to the tail light, it did not appear to let the water in but it looked like it did. The whole battery was swimming in water. We recommend replacing the battery pack, the battery control module, the main relays, and the battery fan, a total price of $7k. The customer declined service and towed away the car. Usually, Hyundai covers hybrid batteries with a lifetime warranty for original owners and this was the original owner. But it does not cover flooding unfortunately and the customer did not have insurance either.
1:46 The technician said the noise was caused by a faulty blower motor and it's a very common issue that he sees working at a Mercedes-Benz dealership.
1:58 The technician said the following: "The material separated from the wheel. It's no fun transferring all of the switches and bezels."
2:12 The technician said it was a 9mm shell casing that they found.
2:26 An important reminder to always install a battery that is the correct size for your vehicle and battery tray. Also, always properly install the battery hold down.
2:41 The customer took the wiper arm off and didn't re-install it correctly.
2:47 The technician said the following: "I’m gonna assume she smelled something at first. I’ll be honest, lucky she went the wrong way to the service area or the whole place could have gone up cuz it’s a covered area."
2:58 This is on a Chrysler 300. What you see is the upper ball joint that popped out of the control arm. As you can see the ball joint has probably been bad for a while since it's rusty and has no grease on it.
3:08 The viewer who sent this in said the following: "A little extra information on my car is a British made 1965 Austin Mini Moke, original US import back in the day now residing in Canada. It has 34 HP, top speed is 110km/h, and is fully road and highway legal. Probably the most fun you can have in 4 wheels without breaking the speed limit."
3:27 Outro. Thanks for watching!
