Mahashan and Sureshnee Naidoo own multiple Famous Brands stores – Steers, Debonairs and Fishaways – in the Western Cape. In this video they discuss the advantages of operating within a franchise and how these advantages mitigate risk of failure. They share the challenges they face, from internal staff issues to macro-environmental factors, and elaborate on the positive impact that technology has had on their business. They also speak about their business philosophy and their commitment to developing their staff, and give aspiring franchisees some valuable advice.

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