Book on leaders' decision making: Something Went Wrong: 52 Biases That Undermine Your Leadership Decision Making: An Annual Workbook That Reduces Your Biases and Ensures You Make Wise Decisions [ Ссылка ]=

[Biases and Heuristics] 1: What are heuristics and biases? Heuristics are our mental shortcuts in decision making. They are are intuitive, unconscious, rapid, and automatic. Heuristics enable us to make decisions in an efficient manner, so fast that we sometimes cannot even articulate why we make such a decision.

Biases are predictable, systematic errors in our decision making. They arise when we apply heuristics instinctively, but inappropriately. Biases don't occur randomly. Instead, biases occur in a predictable way.

The heart of leadership is making decisions that influence others. Leaders’ decisions—big and small, high-stakes and low-stakes—influence people’s emotions, thoughts, and behaviors. Leaders have formal authority, granted by rules and polices in an institutionalized system or an organization. How do heuristics and biases influence leaders' decision making?

Have a question about heuristics and biases or want to share your stories? Post in comments section below.

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