Sharm el-Sheikh update from Holiday Extras. If you need to cancel or amend your Holiday Extras booking, we're doing everything we can to make things as easy as possible for you.

On Weds 4th November, the Foreign Office suspended all flights in and out of Sharm el-Sheikh following the MetroJet crash which is currently under investigation.

Flights returning from Sharm el-Sheikh were suspended throughout Thursday 5th, but flights back to the UK resumed on Friday 6th and UK officials and airlines are now working hard to get holidaymakers home.

Flights from the UK to Sharm el-Sheikh have been suspended by Monarch, easyJet, Thomson Airways and Thomas Cook Airlines until 25th November, and by BA until 23rd.

If you're due to travel to Egypt, or are coming home, here's our News Page to help you: [ Ссылка ]

And if you need to cancel or amend your booking, you can do that too :) Our Holiday Extras Cancellation & Amends request form is here: [ Ссылка ]

If you have any other questions about your holiday, please email us at hasslefree@holidayextras.com with your booking reference and we'll do our best to answer them for you.

If you have an urgent question, you can reach us on 0800 977 4276 or +441303 816 498 when you're calling from abroad. Our contact centre is open from 08:00 to 23:00, 08:30 to 20:00 on weekends.
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Transcript:

Hi, if you’ve booked an airport hotel, car park or lounge with Holiday Extras for a trip to Sharm el-Sheikh, we’ll be doing everything we can to look after you whilst there’s a problem at the airport.
We’ll be making it super easy to cancel or amend your booking with us.

Firstly, if you want up to date news of what’s going on at Sharm el-Sheikh airport and how it may affect your trip, we’re keeping a news page updated every day with information from the airlines and the Foreign Office.

Click the red link from the top of our homepage for the latest information.

If you were planning to travel to Sharm el-Sheikh and have a booking with us, we really want to help. You can cancel your booking online using the form on the same link.

You can email hasslefree@holidayextras.com and we’ll get back to you as soon as we can. Alternatively, please call our UK call centre free of charge on 0800 977 4276. We’ve got extra people on the phones so we’ll pick up very quickly.

If you are still in Sharm el-Sheikh and you’re coming back earlier or later than you expected, please do get in touch with us on the number on the screen and, again, we’ll do everything we can to amend your booking for you.

If you have parked your car at the airport, it is especially important that you let us know when you’re coming back so we can have it ready for you. If you’re returning late, don’t worry, we’ll ensure you receive a refund on any extra days you used.

So, if you’re due to travel to Sharm el-Sheikh or you’re still in resort, please just get in touch with us. We are here to help and we’ll do everything we can to cancel or amend your booking.

Thanks for watching.




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www.HolidayExtras.co.uk, established in 1983, is the UK market leader in pre-booked UK airport hotels and parking, as well as airport lounges and award-winning holiday insurance.

The company prides itself on providing the best customer service, the best products and above all, great low prices.

Prices start from £33 for 8 days' parking and £50 for a hotel room with parking.

We take the hassle, you take the holiday :)

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