The advancements in Artificial Intelligence (AI) in the last few years have been phenomenal. Generative AI with almost human-like capabilities to engage in conversations via text or voice is now making its mark in the contact center industry.
AI-led IVR, CRM, and Dialer systems are becoming integral components of businesses to drive better and more consistent customer experience.
AI-based agent training, AI-powered role-based training, AI-led mock calls, post-call audit analytics, live call agent assistance by AI, and Intelligent Virtual Agents (IVA) are some innovative products and services to enhance human capabilities in customer service operations.
Waanee AI is at the forefront of this innovation. Backed by NASSCOM 10,000 Startups incubation program.
Waanee.ai's contact center solution has the potential to dramatically boost profits and improve customer experiences.
Write to us at info@waanee.ai to know more and book a demo.
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