Dive into the complexities of solving performance problems within organizations with our insightful video. In an ideal world, every individual would possess the right skills and knowledge, work in a supportive environment, and consistently produce beneficial results. Yet, reality often falls short of this ideal, leading to inevitable performance issues.

This video introduces the Human Performance System (HPS), a systematic approach designed to tackle performance problems effectively. Unlike traditional methods that often mistakenly attribute problems to personality, HPS offers a constructive, unemotional way to analyse the root causes and identify actionable solutions.

We break down the concept of performance into measurable achievements and explore the HPS framework's five key areas: the working environment, the individual, the work, the results, and feedback. Each area is examined to uncover potential causes of performance issues, from job clarity and resources to skills gaps and feedback mechanisms.

Learn how to apply the HPS checklist to paint a clear picture of the situation at hand, ensuring you consider all factors before pinpointing the problem's source. Whether it's a lack of clear objectives, inadequate resources, or ineffective feedback, understanding these elements is crucial to boosting performance.

Join us as we navigate through the process of identifying, analyzing, and solving performance problems using the HPS framework. Whether you're a manager looking to improve team dynamics or an HR professional aiming to enhance organisational efficiency, this video will equip you with the tools and knowledge to make a positive impact.

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