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Strategic, operational, and tactical best practices for serving as community manager of community managers. On offer is a brain dump of 18+ years of community experience condensed into rapid-fire, sequential insights and truths about our profession. The session covers the “Why”, accountability, brand-safe UGC, Community as Product, rules of the road, setting principle focus, discipline specializations of community management, the Third Place, self-care, internet hygiene, the care and feeding of an executive leadership team, and how to become a Chief Community Officer.
About the Speaker:
Joe Pishgar
Chief Community Officer
VerticalScope
Joe Pishgar, Chief Community Officer at VerticalScope, is an industry leader and visionary in online community management. He’s led engagement, moderation, and monetization efforts for big names in the space including Sony, Future, and Sulake. He currently directs a department of 21 managers guiding 10,000+ moderators, social media, and content specialists that oversee over 1,200 properties.
#CMXSummit #CommunityExecutive #JoePishgar
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