In this session they will cover troubleshooting outbound email notifications, incoming email problems, and connectivity problems to the mail server. This will include general architecture, configuration, service failover, and demo a connectivity test utility for both incoming and outgoing messages.

Doug Reif is a Principal Technical Support Analyst
Mike Fahrenbruch is a Senior Technical Support Analyst

Reference Links
How to Enable TLS on the Email Engine - KA 000015148
[ Ссылка ]


Email Connectivity Test Utility - KA 000129255
[ Ссылка ]


How to Clean up the Email Messaging forms to Improve Performance - KA 000161655
[ Ссылка ]


Enabling the APIRECORDING logs for Email Engine - KA 000160986
[ Ссылка ]


Enabling Debug Logs for Email Engine - KA 000101104
[ Ссылка ]

For more information on the Connect with Remedy webinar series - [ Ссылка ]

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