The peace process helped generate more jobs in rural areas, like Quibdó, a vulnerable area of Colombia with one of the highest unemployment rates in the country. A customer service call center helped change all that.
Speakers:
Juan Pablo Zarate, Co-Director, Board of Directors, Central Bank of Colombia
Angelika Rettberg, Professor, Universidad de Los Andes
Mauricio Cardenas, Colombia’s Finance Minister
Rafael Pardo, Colombia’s Minister of Post-Conflict
Raquel Barbosa Garzón, Senior Business Manager, Atento Colombia
Jennifer Mosquera Quejada, Customer Service Advisor, Telefónica
Santiago Rojas, General Director, National Tax and Customs Office
Roberto Velez, General Manager, National Federation of Coffee Growers
