In 1750 BC, an angry copper merchant named Nanni wrote a scathing letter to Ea Nasir, his copper supplier. Nanni ranted and raved demanding a refund for bad quality copper. The Guiness Book of World Records considers it the oldest customer complaint in history. After the letter went viral, Ea Nasir started being depicted as a villian. However, based on the laws of the time, he wasn't exactly wrong...
For a reading of the letter, skip to 03:24
For an overview of the Bronze Age economy, skip to 04:48
For the applicable laws of the time, skip to 09:37
For the legal analysis of the letter and to see why Ea Nasir was actually right, skip to 15:08
