This video is outlining the process of restarting your Subaru head unit to clear in Apple CarPlay connect freeze. When connecting your phone via the cable for Apple CarPlay, after a remote start or entering and exiting the vehicle after it’s been started, the Apple CarPlay will often freeze. To reset this press and hold the volume / Power Knob for 10 seconds until the head unit restarts and the Subaru star link logo appears. Once this happens, press the home button on your head unit in the centre of the screen and reconnect your phone. Your Apple CarPlay will now connect and let you play music. You won’t lose any of your presets for radio stations or other settings. There’s simply cycles power on the head unit to recover from this frees up. I’ve seen this happen in my 2019 Subaru Forester and also my 2020 Subaru Ascent. Hope this video helps.

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