All you have to do put an upside-down exclamation point in Microsoft Word is to press Ctrl + Shift + Alt (hold them all down at the same time) and then press the ! key. On a Mac you would use the same process but use the Option key instead of Ctrl.
Ctrl + Shift + Alt and then press !
If you want to include the upside-down exclamation point mark in an email you can copy it from Microsoft Word and paste it in your email. Like this: ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡
Putting in an upside down question mark (¿) follows the same process except you hit the question mark (?) instead of the exclamation point (!).
