SUBSCRIBE CHANNEL: [ Ссылка ]
-----------------
Air Canada was ordered to compensate a customer who was misled by the airline's chatbot into purchasing a full-price ticket instead of a discounted bereavement fare. The tribunal ruled in favor of the customer, stating that Air Canada is ultimately responsible for all information on its website, including that provided by the chatbot. The comments discuss the reliability and liability of chatbots, with some expressing concerns about companies using faulty technology and the need for clear standards of service delivery. There is also discussion about the potential impact of this ruling on future corporate negligence with chatbots in Canada.
🔗 [ Ссылка ]
#AI #chatbot #AI #LLM
