Hi, thanks for watching our video 🎥 about
Discover What Users Really Need | With UX expert Jared Spool

➡️ In this video 🎥 we’ll walk you through:
When a user tells you what they want in a product, you shouldn't always take them literally. In this video, UX design expert Jared Spool explains the crucial difference between what users say they want, and what they really need.

⏲️TIME STAMPS⏲️
00:00 - Intro
00:44 - Users don't know what they want - Jared Spool
01:40 - Solutions
02:28 - Problem
02:37 - Fall in love with the problem
03:02 - Outro

➡️ JARED SPOOL is founder of Leaders of Awesomeness, A lively community of UX leaders, designers, researchers, and writers from all over the world.
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