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Topic: Modes of Complaint for Merchants and Customers
Purpose: To educate Merchants and Customers on available complaint modes
Modes of Complaint for Merchants and Customers
Customer Care: 022 68681414
Email ID: customercare@finobank.com
Merchant Helpdesk: 022 68681234
Email ID: care@finobank.com
WhatsApp Bot: +91-865 700 8036
To emphasize on raising tickets (on system)/ provide resolution and to avoid escalations to RBI-Banking Ombudsman
Complaints can be raised through 2 modes i.e. Self Mode and Assisted Mode
Merchants can raise complaints for self and also for customers through Mitra Application and Web Portal

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I am Abhishek Chaurasia from Motihari Bihar (India). Welcome to our YouTube channel Hindi Advice. #finopaymentbank #hindiadvice
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