Verizon wanted to better protect and prepare their 22,000 frontline employees across all 1,600 Verizon stores in the U.S. By the end of 2019, nearly all of them will have experienced the heart-pounding rush of an armed robbery — in Virtual Reality.
Lou Tedrick, VP Global Learning and Development, and Michael Mason, Senior VP & Chief Security Officer share their perspectives on the training and its impact for Verizon.

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