When NOT to Call 911


The Columbus Division of Police receives approximately 1.3 million calls a year to its dispatch center. Many of these call are emergency calls, many of them are not.

Members of CPD’s Communications Bureau teamed up to create a public service announcement it wants to share with the citizens of Columbus to try and improve recognition of the non-emergency line for police services, 614-645-4545.

The video, created in conjunction with Columbus Television (CTV), helps explain when someone should and should not call 911. Keeping lines open for immediate safety concerns is of utmost importance. If a life is in danger or something serious has occurred please call 911.

Calls CPD dispatchers have received through 911 that are NOT 911 calls:

What time is trick-or-treat?

I want to talk with an officer because I want a refund on this bad fast-food.

Our neighbors are playing their music too loud.

Please take the time to watch this video and share it with others, keeping emergency lines open for emergencies is our goal.

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