Click the link to learn more about our online workplace training and how it can transform your organization’s understanding of what it takes to build and maintain a respectful, inclusive and productive environment. [ Ссылка ].

Online Video Training Series to Create Healthy and Productive Workplaces

Marli has transformed her in-depth knowledge of the law and workplace dynamics into a practical, online video training series that helps organizations create healthy and productive workplaces. “Building Respect and Resolving Conflict: The Fundamentals for All” and “Building Respect and Resolving Conflict: The Critical Role of Workplace Leaders” incorporate Marli’s legal knowledge and first-hand experience and work with thousands of employees and leaders – as an arbitrator, investigator and mediator.

While no course can prevent workplace conflicts and disagreements, this online video training series will ensure that everyone on your team better understands their obligation to show up with respect and actively contribute to a respectful workplace, one in which everyone can thrive. Topics for each course include:

Building Respect and Resolving Conflict: The Fundamentals for All
• The legal and practical reasons to be respectful
• The differences between workplace dysfunction, conflict and harassment
• Understanding how employees, supervisors and others must work together to build a respectful workplace
• What it means to be respectful – the importance of both individual performing tasks and being a team player
• Understanding the roles and responsibilities of complainants, respondents, bystanders, and workplace leaders
• Understanding the Spectrum of Dysfunction: The difference between disrespect and bullying
• Understanding the different perspectives of those involved in workplace conflict
• Putting it all together: learning how to respectfully and informally resolve conflicts by having a 15-minute MIRROR Conversation

Building Respect and Resolving Conflict: The Critical Role of Workplace Leaders
• The legal and practical reasons to lead with respect
• The 3 Ms of Respectful Leadership: Modeling Respectful Behavior, Monitoring for Disrespect and Mitigating Risk to the Organization
• The requirements of Respectful Leadership: Respectful Conduct, Respectful Decision-Making and Respectful Accountability
•A summary and explanation of Marli’s popular MIRROR Method, a six-step process that helps leaders make defensible and evidence-based decisions in the face of any and all workplace dysfunction, including concerns with a particular individual or persistent interpersonal conflict on or between teams;
• Through the MIRROR Method, participants will learn how to:
- Respectfully monitor their teams for signs of discord and dysfunction
- Inquire into apparent or reported concerns in an appropriate, timely and measured manner
- Conduct fair and objective reviews into informal or formal complaints and concerns
- Devise a measured plan to effectively resolve disagreements and remedy substantiated concerns
- Restore team trust and communication following workplace reviews/investigations."

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