Learning that your shipment wasn't delivered on time and instead got held up at customs can be frustrating. In this video, we break down the most common reasons for holding a shipment and give a few tips on how to avoid delays next time around.
00:26 Who are customs and why do they hold goods?
00:54 What are the most common reasons for holding a shipment?
01:18 An unclear goods description
01:59 Ambiguous documentation
02:32 Extra documents are required
03:00 How can I help customs to get my parcel released?
03:15 How can I avoid a customs delay next time?
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