Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today's changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association's Insurance Industry Round table in California, Hargrove discusses the future of distribution and the value proposition for agents and brokers, beginning with his definition of distribution.
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