Microsoft offers a broad range of solutions modernizing field services with Mixed Reality for technicians. It empowers them by offering modern tools like Mixed Reality devices, Video calls, Annotations and File Sharing capabilities. These tools allow field service workers to solve complex problems even faster, collaborate together with experts and gives them easy access to work orders. Another one of them is creating customized training modules for new workers on the factory floor. Using Dynamics 365 and Microsoft HoloLens 2 we are able to create augmented training which allows new workers to be more quickly in learning their daily job, support workers in complex tasks and even guide audits. This session will give you an introduction to both first-party apps of Microsoft.

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