Police swung into action on the intervening nights of September 14 and 15, and busted as many as eight fake call centres from as many locations in Guwahati. These fake call centres and customer service centres are out to defraud gullible Indians and foreigners through the internet
The Guwahati police, divided into over 15 teams led by DCPs and ASPs, raided the customer service centres at the same time after midnight and caught three of the masterminds. Of course, some of the masterminds gave the police the slip
Speaking to the media on Friday, Commissioner of Police Diganta Barah said that the cyber fraud had been active in Guwahati for the past two years
According to the Police Commissioner, they received intelligence input that some scammer gangs were involved in operating call centres across India and were scamming and cheating gullible Indians and foreign nationals by impersonating as tech support staff by originating “Tech Support” pop-ups in personal computers and by impersonating as legitimate customer service representatives to deceive individuals and cheat them of their money or personal information, making various false claims to create a sense of urgency
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