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In this video, we will discuss the 7 steps of the problem-solving technique.
The purpose of a quality management system is to help businesses improve their abilities to consistently meet customer or regulatory requirements. A major component of a successful system is a corrective action program that adequately addresses nonconformances. Quality pioneer W. Edwards Deming introduced the Plan-Do-Study-Act (PDSA) cycle as a planning, implementation, and continuous improvement tool.
In the problem-solving technique (like the 8D Model), we learn how a seven-step problem-solving technique can be effectively implemented.
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