Founded in the United States in 2007, Care.com is now the world’s largest online marketplace for finding and managing family care, with more than 19.5 million members in 16 countries.

In this presentation, Care.com co-founder and social entrepreneur Donna Levin will provide an overview of the systems-based approach to the company’s evolution. Levin, who served as the company’s vice president of operations, will share her experience in building and launching the company’s operational systems, policies, and procedures, including safety protocols, as well as scaling the Care.com platform to include electronic payment and tax preparation services. Levin will also discuss her work as vice president for public policy, corporate social responsibility, and global workplace solutions, as well as her successful advocacy for programs and change at both the enterprise and government levels.

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