The second Digital Revolution is now well underway across multiple industries, and telcos are set to undergo rapid transformation in order to effectively position for the new digital age. Traditional telcos need to develop their own digital strategies in order to stay relevant and optimise their current customer proposition, whilst positioning their businesses and solutions as key enablers for other industries and businesses to transform.
Agility, customer-centricity and ability to partner are perhaps THE key organisational competencies that need to be developed in order to maximise success – but transformation in these areas requires a transformation of mindset and culture; platforms and processes; and business models. In this short Insight Webinar, we use extracts from our Positioning for the Digital Age – Mini MBA to explore the issues and suggest strategies to drive the transformation forward.
Related Training:
Positioning for the Digital Age – a Mini MBA: From Telco to CSP – transforming the business
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