Looking at things from a completely different side, in this episode, Sandra and I are joined by Laura May, Director of Customer Success and Event Operations at HansonWade.
Laura has taken on her own customer experience learning journey over recent years being one of the most rect also to have completed Sandra's Applied Customer Experience course. We talk about her journey, how she's taken the learning from the ACX course and applied it to her business and her role, and how she plans to continue driving the business towards having a better understanding of the customer experience within HansonWade.
Contact Laura May via LinkedIn here: [ Ссылка ]
Contact Sandra via LinkedIn here: [ Ссылка ]
Contact Dominic via LinkedIn here: [ Ссылка ]
For more information on the Applied Customer Experience course,
