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The Absurd Call Centre Rules is a comprehensive guide that sheds light on the often bizarre and perplexing rules and regulations that govern call centers. This book is a must-have for anyone working in the call center industry or those interested in understanding the inner workings of these customer service hubs. With its detailed analysis and real-life examples, it offers a fascinating insight into the world of call centers and the sometimes absurd practices that employees are expected to follow.
This product provides a deep dive into the various rules that call center agents are required to adhere to, ranging from the seemingly trivial to the downright outrageous. From strict dress codes to prohibitions on using certain words or phrases, the Absurd Call Centre Rules uncovers the peculiarities that exist within these workplaces. It explores the reasons behind these rules and the impact they have on both employees and customers. By examining the rationale behind these regulations, this book aims to provoke thought and discussion about the effectiveness and fairness of such practices.
The Absurd Call Centre Rules is not only an informative read but also a valuable resource for call center managers and supervisors. It offers insights into the potential consequences of implementing overly restrictive policies and provides suggestions for creating a more positive and productive work environment. By highlighting the absurdity of certain rules, this book encourages a reevaluation of existing practices and the adoption of more employee-friendly policies. With its engaging writing style and thought-provoking content, the Absurd Call Centre Rules is a must-read for anyone involved in the call center industry.
Absurd Call Centre Rules ( অ্যাবসার্ড কল সেন্টারের নিয়ম )
Теги
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