Firstly, remove one battery, and then put it back.
Secondly, press and hold the black button under the knob for 15-20 seconds, you will hear DiDi sound, then your smart lock has been reset.
Hi dear customer,
this is Vivian from hornbill, thanks for your support, if you have purchased our smart lock please let me know. I will help you to activate the warranty, thanks again for your support.
If you need any help please feel free to contact me, I will help you in time.
Looking forward to hearing from you.
Best wishes,
Vivian
Toll-Free: +1-866-985-9909
WhatsApp: +8617688933815
Email: support@hornbilllock.com
