So if you watched the previous video in this series you will have seen that the Vevor Chinese 7x14 lathe I had purchased in January had a defective footplate on the Tailstock. The V notch that guides it was not cut to the right depth. I worked with Vevor to try and fix this problem. Since I do not have a mill I was unable to cut the notch deeper myself properly. Vevor offered me this:
support@vevor.com
To:marlin
Fri, Mar 24 at 1:52 AM
-------[vevor.com]-------
Hello customers,

Sorry for the inconvenience caused.

We have got it and applied such problem to our supervisor,still waiting for their timely reply due to the time difference.

And in order to better and effective to help you out as soon as possible.
We would like to offer you the following three solutions in advance for references.
1. If convenient and possible,could you please try to find a specialist of the item and ask his/her help to fix the unit. After fixing the unit, just send us the receipt and we will refund you the same required amount of money. Please, have a try this as it is the fastest way we can manage to help you out in a way .
2. And if you need any replacements parts, please feel freely to contact us. We can contact our suppliers for help and arrange reship later! We promise you that.
3.We can simply refund you with 35% of the item price.
All in all, then we would like to know which solutions above would you prefer? We will try our best to help you ,please do not worry about that.

Best regards,
Vevor Support

So the first option, given the costs for materials and setup would have run about $700 at a good shop. Out of the question.

The second option is what I was trying to get them to do, but the company in China that actually makes these machines was just ignoring Vevor.

In the end, I went with door #3 and took the 35% refund.

So then, I give Vevor a good rating for addressing my problem, not quite the way I wanted, but still they did what they could. The problem is, the Chinese maker of that lathe is still sending out junk.

The new tailstock comes from the company Little Machine Shop. Again they are selling reasonably good stuff. Having said that, I do wish that they would sit on their vendor for this tailstock to improve finish paint quality. Aside from that, the tailstock should be a good investment.

littlemachineshop.com Product 2502

If you good people have any questions, please feel free to ask.

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