Today we’re launching a new campaign asking people to think before dialling 999 in a bid to reduce improper use of the emergency number.

On Hallowe’en last year we received some 527, 999 calls. Some of which were entirely unnecessary or inappropriate for an emergency number.

In the period between 5pm and 9pm the force took an average of one 999 call every minute and in total, the number of emergency and non-emergency calls reached 1,025.

As part of the campaign, we have released real life audio of people inappropriately calling the emergency number.

999 is for emergencies only and should never be dialled for anything other than this. An emergency is when a serious crime is in progress, when there is danger to life or when violence is being used or threatened.

Every moment that is spent dealing with an inappropriate emergency call, means those with real emergencies may experience a delay in getting through, which could put lives at risk. So our message is ‘Think before you call 999’.

Issues which should be reported to partner agencies include anti-social behaviour such as fly tipping, on-going noise nuisance, dog fouling, all of which should be reported to your local authority. Similarly, abandoned vehicles, should be reported to the council, unless they are causing an obstruction or danger, or they are believed stolen. Untaxed vehicles should be reported to the DVLA.

Do you need to speak with us in a non-emergency situation? Visit our website for ways to contact us - www.leics.police.uk

#ThinkBeforeYouCall999

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