Unlock the secrets of persuasion and influence without stepping into manipulation with insights from crisis communication expert Adele Gambadella and ex-FBI hostage negotiator Chip Massey.
Together, they share their wisdom from their new book, "Convince Me," and break down a structured process for forensic listening, meeting people where they are, and finding common ground. Learn how their unique skills blend to create transformative training programs that are applicable in both business and personal life.
Discover how resilience, collaboration, and decisiveness played a crucial role in their journey, especially during the COVID-19 pandemic. Adele and Chip's partnership exemplifies how complementary skills can lead to success—Adele's quick iteration balancing Chip's meticulous planning. They delve into the power of addressing fears and limiting beliefs, guiding others through emotional transformations, and making decisive actions in high-pressure environments, drawing from their extensive backgrounds.
Dive into effective persuasion techniques in leadership, emphasizing the importance of shared values in negotiation and the practice of forensic listening. Adele and Chip explain how starting with a point of agreement and meeting people where they are can foster trust and influence. By honing the art of active listening, recognizing unstated narratives, and crafting convincing arguments through understanding, you'll be equipped to build lasting connections and achieve desired outcomes.
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