Ken Muskat, executive vice president and chief operating officer for MSC Cruises USA, talks with James Shillinglaw of Insider Travel Report about how his company has dealt the with COVID-19 crisis so far, how it’s worked with travel advisors, how it is working to develop new health and safety protocols, what it’s going to take to get people back to cruising, and how travel advisors should position themselves to sell MSC Cruises for the future. For more information, visit www.mscruisesusa.com.
