Take a peek into what a typical day is like for Clinic Services Specialists (CSS) at Legacy Health in Portland, Oregon
CSS's perform a wide variety of complex tasks, requiring prioritization and discretion, such as scheduling, insurance verification, registration, and balancing of co-pay money. They greet patients and visitors and check them in, collect co-pays, and performs confirmation calls to patients. CSS's create new patient packets and ensures all forms are complete and signed.
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