Transforming frontline operations: How AutoZone and PetSmart are redefining employee experience | Feature Session NRF 2024
With
Michelle Borninkhof, SVP and CIO, AutoZone
Calandra Cleveland, Director of IT, AutoZone
Theresa Lee, VP, HR, Talent, Culture, and Strategy
A deep dive into the transformative operations of AutoZone and PetSmart - companies that have successfully revamped the frontline experience for over 150,000 employees. Join visionary executives from both enterprises as they outline the pressing challenges that prompted change and the remarkable journeys to find groundbreaking solutions. From pinpointing urgent issues to strategizing and executing sustainable solutions, learn firsthand the strategies employed to breathe new life into their operations.
