"Purchased a new $5,000 Dell/Alienware Aurora R11 in November 2020. After using the computer a few times the power started to turn on/off inadvertently. The power problem then led to flames actually sparking from the motherboard. The flames caused smoke to fill the room and gave off a strong electronic burning smell that filled the entire house. Dell has admitted the fault but does not have the part available. After spending no less than 12 hours of calls and emails I have not made any progress..."
