Technology is here to stay. But will software and AI make us more human...or less?

William J. Raduchel explores the impact of software and AI on society in this week’s The Modern Customer podcast episode, How To Transform Customer Support with AI.

Listen to our full conversation on how we can build a more human-sensitized future.
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.

Visit her website here: [ Ссылка ]

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