Help your new team leads make a smooth transition from team members to team leaders with this course.
Create your free account, get access in a few clicks, and start training right away: [ Ссылка ]
What's covered in this course:
*The shift in priorities for your new role
*The skills you’ll need to be a successful customer service leader
*Key steps to make a smooth transition from team member to team leader
Why your teams need this course:
New roles come with new responsibilities. In this course, your team leaders, customer accounts managers, and customer executives, will learn how to identify their new priorities, the skills they’ll need to cultivate as leaders, and some steps to help them make a smooth transition.
Watch the Customer Service Mastery course collection:
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