Airline canceled the flight and didn’t inform you?

As per the Passenger Charter Airlines must inform you of the flight cancellation at least two weeks before the date

In such a situation the Airline should arrange for
🔸an alternate flight or
🔸 refund the full amount

Where the Airline has fails to inform you about the flight cancellation the airline should provide and

✅ Alternate flight as acceptable to you or

✅ Compensate you in addition to the full refund an amount on the basis of your block time

✈️ For flights having a block time of up to 1 hour compensation equal to Rs. 5000 or booked one way basic fare and fuel charges whichever is less

✈️ For flights having a block time of more than 1 hour and up to 2 hours compensation equal to Rs. 7500 or booked one way basic fare and fuel charges whichever is less

✈️ For flights having a block time of more than 2 hours compensation equal to Rs. 7500 or booked one way basic fare and fuel charges whichever is less

🍕🍎If you take an alternate flight then the airline must arrange for free meals and refreshments during the waiting time

Important note - You must provide adequate contact information otherwise financial compensation is not payable

*Block time is equal to the duration of the trip. Block time officially starts when the aircraft first moves from its parking place and ends when the aircraft reaches a designated parking position with all engines stopped.
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