IT Infrastructure services allow an organization to function. Learn about the common IT infrastructure services you may provide at a future job, along with what you need to know to get started integrating them into an organization. For example, companies need to be connected to the Internet, so network management — including setting up the network hardware, connecting the computers to an internal network — is an IT infrastructure service.

0:00 What are IT Infrastructure Services?
1:12 The Role of IT Infrastructure Services in SysAdmin
2:02 Types of IT Infrastructure Services
7:55 How do Qwicklabs Work?
9:19 Server Operating Systems
10:29 Virtualization
13:12 Remote Access Revisited
16:49 FTP, SFTP, and TFTP
19:46 NTP
21:52 Network Support Services Revisited
23:43 DNS
25:22 DNS for Web Servers
27:20 DNS for Internal Networks
30:42 DHCP
32:52 Unable to Resolve a Hostname or Domain Name

This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.

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► No experience necessary: Learn job-ready skills, with no college degree required.
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► A path to in-demand jobs: Connect with top employers who are currently hiring.

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