What the heck is ChatOps? We'll ask our experts from Rackspace's Fanatical Support for AWS team to share how they define ChatOps, what problems ChatOps solves, how we're using it to help our customers, and much more on our next Office Hours video. Join us with the questions you want answered.
Episode 151 : What the heck is ChatOps?
Recorded Live: 6-16-2016
Participants
Hosts:
Alan Bush: @alanbush – Community Manager, Rackspace
Drew Cox: @drewcoxsa – Enterprise Technical Advisor, Rackspace
Guests:
Martin Smith: @martinb3 – Principal Engineer, Rackspace
Highlights
What is ChatOps? (5:14)
Working remote (9:15)
Synchronizing communications/transparency (14:30)
Standardizing procedures through ChatOps (18:19)
Contingency plans (23:22)
Testing and ChatOps (27:35)
How to get started with ChatOps (30:10)
Monitoring/prioritizing information (32:05)
Prioritizing the people side of operations (36:20)
Fun with ChatOps (42:34)
ChatOps with Rackspace Fanatical AWS (49:48)
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Links:
ChatOps Bots:
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ChefConf 2016
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ChatOps – New Relic Blog
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ChatOps - VictorOps Blog
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ChatOps – PagerDuty Blog
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