In today's IT world, IT professionals spend hours searching for outdated or incomplete documentation, which costs Fortune 500 companies $12 billion per year. Imagine the impact on scaling businesses!
That's where Document360 comes in!
Document360 is an AI-powered documentation tool designed specifically for IT organizations. It improves knowledge transfer, offers 24x7 online support for customers, and saves a lot of time through documentation.
🔍 Why Document360?
►Streamlined Knowledge Transfer: The team gets easy documentation access, reducing downtime.
►24x7 Self-Service Support: Provide your customers with instant access to accurate information to minimize churn.
►Collaborative Editing: Collaboration is easy with your team during the document creation process with the editors of your choice.
►Version Control: Track changes and manage different drafts of documents, preventing errors when working together.
►Granular Access Control: Control who can access and edit sensitive articles, ensuring data security and integrity.
Sign up for a FREE 14-day trial and experience the difference Document360 can make in your IT organization.
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Key moments:
00:00 Introduction
00:45 Why do you need knowledge base software?
01:11 Document360 Features
01:21 Structured authoring in Document360
01:56 Get accurate answer instantly with AI search assistant
02:16 Collaborate with teams
02:43 Version control
03:37 Control user level access
04:07 Customer testimonials
04:23 Import & Export from other Platforms
04:50 Customise your documentation
05:13 Advanced analytics
05:44 Integration with Day-to-Day tools
#itdocumentation #knowledgebaseforit #document360
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