Self-checkout promised to end our awkwardness and speed us along the path home with our purchases. But, you may have noticed, this is not exactly the utopian vision that plays out. In fact, self-checkouts kind of suck. Still, the self-checkout industry is projected to grow exponentially. So, considering their dysfunction, shoplifting, installation, and maintenance costs, are they really worth it?
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The Hidden Cost Of Self-Checkout
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