In this video, we'll take a look at three giant brands that set new standards for the customer experience. From UPS to Verizon to Marriott International , these companies have mastered the art of prioritizing customer needs above all else. Each of these companies has developed a unique approach that sets new standards for the industry and has done something different to improve the customer experience.

00:00 - Decoding the digital DNA of some of the world's biggest brands
01:27 - Marriott International: Anticipating Customer Needs
03:28 - UPS: Reaching below the glass
05:24 - Verizon: Reaching beyond the network
06:57- Elevating the customer experience

Subscribe for more!

#customerexperience

свернуть