If used properly the platform can be beneficial for both customer and owner, however the standardization of the app doesn't always line up with the final terms. The fact that you are dealing with an individual with specific terms vs a company, makes it a real buyers beware platform.

Most of the problems stem from the gypsy rental companies the platform enables. 1 person that buys and lists a bunch of high mileage junk cars with no employees to keep overhead low enough to make the platform profitable. They bang a bunch of people for damage on worthless cars and sell them off at auction when they are done. There are a list of changes I think Turo should make to protect themselves and the customers, but I don't work for them, so i'll just point out flaws in the platform as they affect me.

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