In Episode 10, we explore the transformative power of team dynamics in customer service environments. Kaylene Eckels, Chief Operations Officer, shares her strategies for employee engagement, recognition, and development.

What You’ll Learn:
• Importance of team dynamics in contact centers
• Strategies for enhancing employee engagement
• Approaches to employee recognition and motivation
• Impact of training and development programs
• Overcoming challenges in team building

Ready to revolutionize your contact center? Discover how 👉 [ Ссылка ]

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