With Square eGift Cards, you can easily sell digital gift cards to customers searching for last minute gifts, or to those who live far away. Redeeming a customer’s eGift Card is easy in store and online. Customers can use eGift Cards for in-store purchases or for payment through your Square Online store.

Learn more about Square eGift Cards at www.square.com/uk/en/gift-cards.

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Now that you’re selling eGift Cards in store and online, let’s see how customers can redeem them.

There are three ways to accept an eGift Card in store from your Square Point of Sale app.

First, redeem a customer’s eGift card with the 16-digit redemption code. This code was sent to the eGift card recipient’s email.

When you’re ready to enter the sale, add items or a custom amount to their cart, tap Charge, and enter the 16-digit redemption code, and tap Charge again.

You can also charge a customer’s eGift Cards on File. From your sale screen, tap Charge, Card on File, enter their phone number or email address, select their customer profile and tap Charge again.

There may also be a barcode associated with your customer’s eGift Card.

If you have a barcode scanner attached to your POS system, ask your customer to show you a printed copy of their eGift Card or the barcode from their eGift card on their mobile device.

Tap Charge, then scan your customer’s barcode using your barcode scanner.

If your customer doesn't have enough funds on their gift card to cover the payment balance, you can complete the transaction by adding a second payment method after redeeming their gift card.

Now let’s see how customers can redeem eGift Cards online. With Square Online, customers can use their gift cards to shop on your website any time.
At checkout, customers can tap Apply Coupon or Gift Card and enter their 16-digit redemption code to pay for their items. They can then tap Apply and place their order.

Redemption codes can also be used to pay for invoices you send to your customers with Square or entered into your Square Virtual Terminal as payment.

Now you’re ready to redeem gift cards in store and online any time your customer wants to use one.

For more information go to square dot com slash help and search

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