If you want people to care about cyber security, you need to show you care about them. Empathy is essential for anyone who wants to raise awareness of cyber security, influence positive behaviours and build a healthy security culture.

In this video I explore the different types of empathy, why empathy matters in cyber security, how we can develop more empathy and how to protect yourself from empathy fatigue.

Chapters
00:00 What is empathy?
00:33 Different types of empathy (cognitive, emotional and compassionate)
02:00 How to practice empathy in cyber security
07:45 How to develop more empathy
10:45 Managing empathy fatigue

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